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Free Royal Mail 48 delivery for a limited time.
We only offer our Santa letters within the UK.
Our last order date is currently 18th December 2023 to allow us time to print, assemble and post your order, in time for the Royal Mails recommended last posting date of 20th December.
Our last order date may change depending on the volume of orders and the Royal Mail situation. We suggest placing your order as early as possible to avoid disappointment.
We currently only offer our Santa letters within the UK.
Once we have received your order, we begin creating your beautiful letters. When they have been printed, finished and assembled by hand, your order will be posted by Royal Mail 48.
Our first posting date is 20th November 2023.
Orders placed on or after 17th November will be posted in 2-5 working days from receiving your order. Each of our letters is finished by hand, so it takes a little while to make them, but we get them on their way to you as quickly as possible. We will email you to let you know when your order is on its way.
Please allow 2-4 working days from receiving confirmation of your order being posted, to receiving your letter(s). As we are sure you are aware, the Royal Mail is extremely busy at this time of year, so please give them a few days to deliver your order.
If you have not received your letter(s) a week after placing your order, please contact us.
Our advice is to place your order as early as possible to avoid disappointment. Unfortunately, as we are reliant on a third party (the Royal Mail) to deliver your letters, we cannot be held responsible for letters turning up late. As we are sure you have all experienced, even items that are sent 1st Class or by Special Delivery can encounter delays.
Please be patient, but do let us know if you have not received your letter(s) a week after placing the order.
Should a reprint be required, please notify Classic Santa by midday on the 19th December. This will allow us time to produce and post your letter before the Royal Mails recommended last posting cut-off.
If you contact us after this time, a replacement letter will still be sent, but it will be posted after the recommended last posting time.