Ordering Your Letter
Every letter from Classic Santa is carefully created right here in our workshop - printed, foiled, and finished by hand to make a truly magical keepsake.
Here's how it all works:
1. Tell Us About Your Child
When you place your order, you'll be asked for a few key details:
- Child's full name (the surname appears on the inner envelope, and the first name appears throughout the letter)
- Gender and age (if you're unsure on the child's age, that's no problem - you can leave this blank)
- Which letter type you'd like to order
You can then add (optional) personal touches - such as:
- Whether your child has written to Santa
- A friend's name
- Their proudest achievement this year
- The gift they're hoping for
- Where they'll spend Christmas Day (and with whom)
- What treat they'll be leaving out for the Big Man himself
Don't worry if you prefer to leave any of these blank - the letter will still be beautifully personalised and perfectly magical.
As you personalise your order, you'll be able to preview the letter in real time and choose from six wording options per paragraph, allowing you to fully tailor the message.
Santa WILL NOT proofread or correct sections that have been personalised by you. Please ensure you carefully read through the letter, and that it makes sense on screen, before adding your letter to the cart.
2. Choose Your Letter
All letters include your beautifully printed, personalised letter on our patterned “From the Desk of Father Christmas” letterhead, sealed with our signature red foiled band and enclosed in a North Pole postmarked envelope.
Here's what's included in each version:
- Classic Letter - Includes Santa's Signature foiled band.
- Original Letter - Includes Santa's Signature foiled band, Official real wax seal and Official watermarked vellum wrap.
- Luxury Letter - Includes a Signature foiled band, Foiled Certificate of Good Behaviour, Santa's Official real wax seal, and Official watermarked vellum wrap.
- Deluxe Letter - Includes everything above, plus The Official Nice List Pin.
3. Delivery Details
We'll collect your delivery address at checkout.
All letters in one order will be sent together to that address.
If you'd like to send letters to different addresses, please place separate orders.
Your order will arrive in a plain outer envelope, addressed to the adult named at checkout - we recommend not including your child's name on the outer envelope, to keep the surprise intact!
Inside, you'll find the magical red North Pole postmarked envelope(s) with your child's name beautifully printed and their letter safely sealed inside.
If your chosen letter includes a wax seal (Classic, Original, Luxury, or Deluxe), this will be inside the red envelope.
If you've ordered the Deluxe Letter, the Nice List Pin will also be enclosed.
4. Create the Magic Moment
You can decide exactly when your little one receives their special delivery from the North Pole.
- Pop it through the door on a frosty morning…
- Leave it by the fireplace after hot chocolate before bed…
- Or hang it from the Christmas tree for them to find after school.