As we are busy at work in Santa's workshop, the best way to contact us is by email.
As we are sure you can imagine, Santa's helpers are really busy. We do our best to get back to you within the same working day, but at very busy times this isn't always possible.
We cannot take orders by email or phone, please use the website.
If you have placed an order for a letter, and want to get in touch, please ensure you include;
Customer Name (who placed the order)
Email address used to checkout
Letter ID Number/s
Name on Letter/s (who the letter is being sent to)
Invoice number (which can be found on your order confirmation)
Contact Telephone Number
SEND US POST
The UK Official North Pole Distribution Centre
Unit 17 Edison Road