Contact us

We're working away in Santa's workshop

The quickest way to reach us is by email.

Reply times

Santa's helpers do their best to reply the same working day. In peak season, it may take a little longer, but we will always get back to you.

Ordering

We can't take orders by email or phone. Please place all orders on the website.

If your enquiry is about an order, please include:

  • Customer name (who placed the order)
  • Email address used at checkout
  • Letter ID number(s)
  • Name(s) on the letter(s)
  • Invoice number (from your confirmation email)
  • Contact telephone number

Email us

sales@classicsanta.co.uk

Send us post

The UK Official North Pole Distribution Centre
Unit 17 Edison Road
Aylesbury
Bucks
HP19 8TE